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Smart energy

After-sales service

A problem with SAANTHIUM equipment? Describe the situation and our technical team will contact you.

How it works

  1. Describe the issue

    Give the model, the serial number if possible and what you observe.

  2. Diagnosis

    Our technical team reviews your request and gets back to you.

  3. Resolution

    We guide you remotely or arrange an on-site visit.

Before you write to us

Check your product’s user manual and the FAQ: the answer may already be there.

Support request

Your details are only used to answer your request. Privacy policy